Lesson 1.3 – Signing On and Password Management

Securing your organization’s financial and donor data is a top priority. FastFund Online provides robust database security that isolates your organization’s data while making it easily accessible to your authorized users from any web browser.

In this lesson, we will cover the procedures for signing into your database, creating a secure password, and managing account lockouts.

1. System Sign On

Your FastFund Online database is accessed through a unique web address (URL) specifically assigned to your organization (for example, https://nonprofit/araizeonline.com). This ensures that your application data remains completely isolated and secure.

To access the system, navigate to your organization’s unique URL and enter your credentials.

[INSERT SCREENSHOT: Display the “Welcome to FastFund Online” login screen, highlighting the Email Address and Password fields, and the LOGIN button.]

Steps to Sign In:

1. Navigate to your company’s FastFund Online URL.
2. Enter your authorized Email Address.
3. Enter your Password.
4. If you have access to more than one company, a drop-down list of your available companies will appear. Select the appropriate company from the list.
5. Click the LOGIN (or Sign In) button to access your Dashboard.

2. Password Requirements

To protect your sensitive financial and constituent data, FastFund enforces strict password complexities. When creating or updating your password, it will appear as asterisks (******) on the screen for security purposes.

Your password must be a minimum of six characters long and must contain at least one of each of the following:

• Capital letter (e.g., A, B, C)
• Lower case letter (e.g., a, b, c)
• Number (e.g., 1, 2, 3)
• Special symbol (e.g., !, @, #, $, %, ^, &)

Examples of valid FastFund passwords include: !FAB4beat, NYGiants12^, or TarHeels09#.

3. Resetting a Forgotten Password

If you forget your password, you can easily reset it yourself without needing to contact your System Administrator.

[INSERT SCREENSHOT: Display the “Password Reset” screen showing the Email Address field, the Security Question challenge, and the SUBMIT button.]

Steps to Reset Your Password:

1. Click the Reset Password link located at the bottom of the FastFund Online Sign On window.
2. Enter the exact Email Address that you use when logging onto the system.
3. Type the answer to your designated Security Question.
4. Click SUBMIT. You will receive an email with detailed instructions on how to reset your password.

4. Unlocking Your Account

As a security measure against unauthorized access, your user account will be locked if there are too many failed login attempts.

If your account becomes locked, you do not need to wait for an administrator to unlock it. Simply click the Reset Password button at the bottom of the Sign On window and follow the standard password reset steps. Once your password is successfully reset, your account will be unlocked automatically.